Privacy Policy

In shortWe collect what you give us when you buy or sign up, the payment details needed to process your order, and basic technical data about how you use the site.

Information you provide

When you create an account, place an order, subscribe to a membership, or contact us, we collect information such as your name, church or organization name, email address, phone number, and billing address. We also keep a record of your orders, downloads, and support messages, and any content you choose to submit, such as a testimonial.

Payment information

Payments are processed by our payment providers, Stripe and PayPal. When you pay, you provide your card or account details directly to them, and they handle that data under their own privacy policies (Stripe and PayPal). We receive confirmation of your payment and limited details such as the last four digits and card type; we do not store full card numbers on our systems.

Information collected automatically

Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser and device type, operating system, referring pages, and how you move through the site. We collect this through cookies and similar technologies (see Cookies & Tracking) to keep the site secure, remember your preferences, and understand how it is used.

Information from third parties

If you choose to sign in or register using a third-party account (such as Google or Facebook), we receive basic profile information from that provider, such as your name and email address, according to the permissions you grant. We may also receive limited information from advertising and analytics partners about how you found us.

Information from producers

If you join our producer program, we also collect what we need to pay you and meet tax rules, including your payout account details through our payout processor, Stripe, and your tax information (such as a W-9 or taxpayer identification number). We use this to send your payouts and issue tax forms such as a 1099.

In shortWe use your information to run the service, process your orders, support you, market to you (with an easy opt-out), improve our products, and keep everything secure and lawful.

We use the information we collect to:

• Create and manage your account and deliver the downloads and services you purchase
• Process payments, manage memberships, and handle renewals, returns, and disputes
• Pay producers in our producer program and meet related tax-reporting obligations
• Provide customer support and respond to your requests
• Send you service and administrative messages, including order confirmations, receipts, and changes to our terms or policies
• Send marketing and promotional messages by email and SMS, which you can opt out of at any time
• Measure, analyze, and improve the site, our products, and our marketing, including through aggregated and de-identified data
• Deliver and measure relevant advertising across other websites and platforms
• Protect against fraud, abuse, and security threats, and enforce our terms
• Comply with our legal obligations and respond to lawful requests

In shortWe use cookies to run the site, remember your preferences, measure traffic, and support advertising. You control them through your browser and the opt-out links below.

We and our service providers use cookies, pixels, and similar technologies. The main categories are:

• Essential — required to run the site, keep you signed in, and process your cart and checkout. These cannot be turned off.
• Preferences — remember your settings and choices so the site works the way you expect.
• Analytics — help us understand how the site is used so we can improve it. We use Google Analytics and Google Tag Manager.
• Advertising — help us show relevant ads and measure their performance. We work with Google and Meta (Facebook and Instagram) for this.

Your choices

We are a U.S. business and do not use a cookie-consent banner. Instead, you can control tracking directly:

• Most browsers let you block or delete cookies in their settings. Blocking some cookies may affect how the site works.
• Opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info.
• Manage Google’s ad personalization at adssettings.google.com and Meta’s in your account’s ad preferences.
• We honor the Global Privacy Control (GPC) signal as a request to opt out of the sharing of your information for targeted advertising.

In shortWe share information with the service providers that help us run Sermon Box, and when the law requires it. We do not sell your personal information.

We share personal information only as described here. We do not sell it, and we do not share it with unrelated companies for their own marketing.

• Service providers. Companies that perform services on our behalf and can only use the information to do that work, including:
  • Payments: Stripe, PayPal
  • Website and backend hosting: Vercel, Cloudways, DigitalOcean
  • Content delivery, file storage, and video: Cloudflare
  • Email and SMS delivery and marketing
  • Analytics and advertising: Google, Meta
• Legal and safety. When we believe disclosure is required to comply with the law, respond to a subpoena or legal process, enforce our terms, or protect the rights, safety, and property of Sermon Box, our customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your direction. When you ask us to, such as connecting a third-party account or posting a testimonial.

We have agreements in place with our service providers requiring them to protect your information and use it only for the services they provide to us. This list may change as we add or replace providers.

We keep your personal information for as long as your account is active and as needed to provide the services, and afterward only as long as necessary to meet our legal, tax, accounting, and legitimate business needs, such as maintaining order records and preventing fraud. When information is no longer needed, we delete it or de-identify it.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

In shortYou can review and update your information, close your account, and opt out of marketing at any time.

Accessing and updating your information

You can review or update your account information at any time from your account settings, or by contacting us at support@sermonbox.com. If you ask us to close your account, we will deactivate and delete it, though we may retain limited information as required to prevent fraud, resolve disputes, enforce our terms, or comply with the law.

Opting out of marketing

You can unsubscribe from marketing emails using the link in any message, and stop marketing texts by replying STOP to any SMS. We will still send you service messages related to your account and orders.

In shortCalifornia residents have the right to know, delete, and correct their personal information, and to opt out of its sale or sharing for targeted advertising.

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

• Know what personal information we collect, use, and disclose
• Request a copy of that information and request that we delete or correct it
• Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral (targeted) advertising
• Not be discriminated against for exercising these rights

To make a request to know, delete, or correct, contact us at support@sermonbox.com. We will verify your request and respond within the time required by law. You may use an authorized agent to submit a request on your behalf. Under California’s “Shine the Light” law, California residents may also request information about disclosures to third parties for their direct marketing purposes.

Residents of other U.S. states with comprehensive privacy laws may have similar rights. You can exercise them using the same contact details above, and we will honor them as required by applicable law.

Sermon Box is intended for churches and organizations and is not directed to children. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us at support@sermonbox.com and we will delete it.

Sermon Box is based in the United States and operated under U.S. law, and our services are intended for customers in the United States. If you access the site from outside the U.S., you understand that your information will be processed and stored in the United States, where data protection laws may differ from those in your location.

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of the page, and for significant changes we may provide additional notice. We encourage you to review this policy periodically.

If you have questions about this policy or your personal information, contact us at support@sermonbox.com or by mail: